Everything you need to know
Find answers to our most commonly asked questions below. If you don’t see what you’re looking for, our leasing team is happy to help.
FAQs
DO YOU OFFER FLEX PAYMENTS?
Yes, we offer flex payments. To sign up, visit Livble.com and apply for the service or speak to the leasing team for more details.
WHAT IS THE PET POLICY?
Chateau Carmel allows up to two cats or dogs per apartment, with a 50 lb weight limit and breed restrictions. The pet fee is $400 for the first pet and $150 for the second, pet rent is $25 a month per pet and pet screening is $30 a year. Pet fees, pet rent and pet screening do not apply to assistance animals.
IS THE MAINTENANCE TEAM ON-SITE?
On call Maintenance for emergencies only. Our dedicated and skilled maintenance team will respond promptly and strive to ensure every task is completed with efficiency and care. Simply contact the leasing office (504)-321-4027 – Option 3 for emergencies only.
WHAT ARE THE FITNESS CENTER HOURS?
WHAT HOURS IS THE POOL OPEN?
Chateau Carmel has 2 beautiful pools open from Tuesday – Friday 10 AM to 4PM and Saturdays from 9 AM to 1 PM.
DO YOU PROVIDE WASHERS AND DRYERS?
Yes! We have 4 Laundry facilities on property for residents, the 1-bedroom Lafitte and the 2 bedroom comes with washer and dryer connection only.
IS THERE A BUSINESS CENTER AVAILABLE FOR RESIDENTS?
ARE THERE ANY WALKING TRAILS CLOSE BY?
Yes. Joe W. Brown Memorial Park, 3.2 miles from Chateau Carmel, has walking paths and green space, and Bayou Sauvage Urban National Wildlife Refuge is 10.5 miles east.
IS THERE A BUS STOP CLOSE BY?
Yes, Chateau Carmel is close to the bus stop right in front of the property providing easy access to bus routes.